Thomas Gschwind Kave Eshghi Pankaj K. Garg Klaus Wurster WebMon: A Performance Profiler for Web Transactions. 171-176 2002 WECWIS http://www.computer.org/proceedings/wecwis/1567/15670171abs.htm db/conf/wecwis/wecwis2002.html#GschwindEGW02