Bertrand Grégoire Michael Schmitt Business Service Network Design: From Business Model to an Integrated Multi-Partner Business Transaction. 84 2006 conf/wecwis/2006 CEC/EEE http://doi.ieeecomputersociety.org/10.1109/CEC-EEE.2006.19 db/conf/wecwis/cec2006.html#GregoireS06