Aline Pereira Soares Marina Keiko Nakayama Ricardo Azambuja Silveira Andressa Sasaki Vasques Pacheco Patrícia de Sá Freire Kelly Benetti Trust and Conflicts in Distance Learning Higher Education Courses Tutor Teams. 216-225 2009 WCCE http://dx.doi.org/10.1007/978-3-642-03115-1_23 conf/wcce/2009 db/conf/wcce/wcce2009.html#SoaresNSPFB09