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BibTeX record conf/um/HerzigFSKR16
@inproceedings{DBLP:conf/um/HerzigFSKR16, author = {Jonathan Herzig and Guy Feigenblat and Michal Shmueli{-}Scheuer and David Konopnicki and Anat Rafaeli}, editor = {Julita Vassileva and James Blustein and Lora Aroyo and Sidney K. D'Mello}, title = {Predicting Customer Satisfaction in Customer Support Conversations in Social Media Using Affective Features}, booktitle = {Proceedings of the 2016 Conference on User Modeling Adaptation and Personalization, {UMAP} 2016, Halifax, NS, Canada, July 13 - 17, 2016}, pages = {115--119}, publisher = {{ACM}}, year = {2016}, url = {https://doi.org/10.1145/2930238.2930285}, doi = {10.1145/2930238.2930285}, timestamp = {Tue, 06 Nov 2018 16:57:29 +0100}, biburl = {https://dblp.org/rec/conf/um/HerzigFSKR16.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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