BibTeX record conf/ukais/MasseyBM12

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@inproceedings{DBLP:conf/ukais/MasseyBM12,
  author       = {Anne P. Massey and
                  Hillol Bala and
                  Mitzi M. Montoya},
  title        = {Supporting {A} Strategic Business Process Via An {IT} Service Innovation},
  booktitle    = {{UKAIS} 2012, {UK} Academy for Information Systems 17th Annual Conference
                  2012, New College, Oxford, UK, March 26-28, 2012},
  pages        = {12},
  year         = {2012},
  url          = {http://aisel.aisnet.org/ukais2012/12},
  timestamp    = {Thu, 01 Dec 2016 08:26:40 +0100},
  biburl       = {https://dblp.org/rec/conf/ukais/MasseyBM12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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