Paul Curzon Suzette Keith Judy Wilson Gill Whitney Strategies for Finding Government Information by Older People. 34-41 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=3196&spage=34 2004 conf/uiall/2004 User Interfaces for All db/conf/uiall/uiall2004.html#CurzonKWW04