Designing Workflow Views with Flows for Large-Scale Business-to-Business Information Systems.

Dickson K. W. Chiu Zhe Shan Patrick C. K. Hung Qing Li Designing Workflow Views with Flows for Large-Scale Business-to-Business Information Systems. 107-121 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=3324&spage=107 2004 conf/tes/2004 TES db/conf/tes/tes2004.html#ChiuSHL04