Shihong Huang Scott R. Tilley Michael VanHilst Damiano Distante Adoption-Centric Software Maintenance Process Improvement via Information Integration. 25-34 2005 conf/step/2005 STEP http://doi.ieeecomputersociety.org/10.1109/STEP.2005.8 db/conf/step/step2005.html#HuangTVD05