BibTeX record conf/ssme/LinN09

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@inproceedings{DBLP:conf/ssme/LinN09,
  author       = {Shuai Lin and
                  Dongxiao Niu},
  title        = {Empirical Study on Electric Power Customer Satisfaction Based on Kano
                  Model},
  booktitle    = {2009 {IITA} International Conference on Services Science, Management
                  and Engineering, {SSME} 2009, 11-12 July 2009, Zhangjiajie, China},
  pages        = {136--139},
  publisher    = {{IEEE} Computer Society},
  year         = {2009},
  url          = {https://doi.org/10.1109/SSME.2009.103},
  doi          = {10.1109/SSME.2009.103},
  timestamp    = {Thu, 23 Mar 2023 23:59:53 +0100},
  biburl       = {https://dblp.org/rec/conf/ssme/LinN09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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