BibTeX record conf/srii/KozlovaHK12

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@inproceedings{DBLP:conf/srii/KozlovaHK12,
  author       = {Elizaveta Kozlova and
                  Ulrich Hasenkamp and
                  Evangelos Kopanakis},
  title        = {Use of {IT} Best Practices for Non-IT Services},
  booktitle    = {2012 Annual {SRII} Global Conference, San Jose, CA, USA, July 24-27,
                  2012},
  pages        = {725--734},
  publisher    = {{IEEE} Computer Society},
  year         = {2012},
  url          = {https://doi.org/10.1109/SRII.2012.85},
  doi          = {10.1109/SRII.2012.85},
  timestamp    = {Fri, 24 Mar 2023 00:02:26 +0100},
  biburl       = {https://dblp.org/rec/conf/srii/KozlovaHK12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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