System dynamics and regressive meta-modeling applied methodology for improving management performances in services industry: a case study in supply chain and highway maintenance.

Cinzia Forgia Roberto Revetria System dynamics and regressive meta-modeling applied methodology for improving management performances in services industry: a case study in supply chain and highway maintenance. 279-287 2008 SpringSim http://doi.acm.org/10.1145/1400549.1400588 conf/springsim/2008 db/conf/springsim/springsim2008.html#ForgiaR08