default search action
BibTeX record conf/spice/JanttiRWHC13
@inproceedings{DBLP:conf/spice/JanttiRWHC13, author = {Marko J{\"{a}}ntti and Terry Rout and Lian Wen and Sanna Heikkinen and Aileen Cater{-}Steel}, editor = {Tanja Woronowicz and Terry Rout and Rory V. O'Connor and Alec Dorling}, title = {Exploring the Impact of {IT} Service Management Process Improvement Initiatives: {A} Case Study Approach}, booktitle = {Software Process Improvement and Capability Determination - 13th International Conference, {SPICE} 2013, Bremen, Germany, June 4-6, 2013. Proceedings}, series = {Communications in Computer and Information Science}, volume = {349}, pages = {176--187}, publisher = {Springer}, year = {2013}, url = {https://doi.org/10.1007/978-3-642-38833-0\_16}, doi = {10.1007/978-3-642-38833-0\_16}, timestamp = {Sun, 02 Oct 2022 16:16:00 +0200}, biburl = {https://dblp.org/rec/conf/spice/JanttiRWHC13.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.