BibTeX record conf/soli/QinHRDZ12

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@inproceedings{DBLP:conf/soli/QinHRDZ12,
  author       = {Tao Qin and
                  Miao He and
                  Changrui Ren and
                  Jin Dong and
                  Sai Zeng},
  title        = {An effective sequential pattern mining algorithm to support automatic
                  process classification in contact center back office},
  booktitle    = {Proceedings of 2012 {IEEE} International Conference on Service Operations
                  and Logistics, and Informatics, {SOLI} 2012, Suzhou, China, July 8-10,
                  2012},
  pages        = {42--47},
  publisher    = {{IEEE}},
  year         = {2012},
  url          = {https://doi.org/10.1109/SOLI.2012.6273502},
  doi          = {10.1109/SOLI.2012.6273502},
  timestamp    = {Mon, 09 Aug 2021 14:54:04 +0200},
  biburl       = {https://dblp.org/rec/conf/soli/QinHRDZ12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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