@inproceedings{DBLP:conf/snpd/ColesS11,
author = {George M. Coles and
William J. Smart},
title = {Building Trust in Online Customers},
booktitle = {SNPD},
year = {2011},
pages = {93-98},
ee = {http://doi.ieeecomputersociety.org/10.1109/SNPD.2011.31},
crossref = {DBLP:conf/snpd/2011},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
@proceedings{DBLP:conf/snpd/2011,
editor = {Morshed U. Chowdhury and
Sid Ray and
Roger Y. Lee},
title = {12th ACIS International Conference on Software Engineering,
Artificial Intelligence, Networking, and Parallel {\&}
Distributed Computing, SNPD 2011, Sydney, Australia, July
6-8, 2011},
booktitle = {SNPD},
publisher = {IEEE},
year = {2011},
isbn = {978-1-4577-0896-1},
ee = {http://ieeexplore.ieee.org/xpl/mostRecentIssue.jsp?punumber=6062614},
bibsource = {DBLP, http://dblp.uni-trier.de}
}