BibTeX record conf/smc/Bakiri03

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@inproceedings{DBLP:conf/smc/Bakiri03,
  author       = {Redouane Bakiri},
  title        = {Towards a new service design approach assisted by computer tools:
                  a typology of services and a post sale service case study in the automotive
                  industry},
  booktitle    = {Proceedings of the {IEEE} International Conference on Systems, Man
                  {\&} Cybernetics: Washington, D.C., USA, 5-8 October 2003},
  pages        = {3899--3904},
  publisher    = {{IEEE}},
  year         = {2003},
  url          = {https://doi.org/10.1109/ICSMC.2003.1244497},
  doi          = {10.1109/ICSMC.2003.1244497},
  timestamp    = {Wed, 16 Oct 2019 14:14:51 +0200},
  biburl       = {https://dblp.org/rec/conf/smc/Bakiri03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}