BibTeX record conf/smap/AdkeBA22

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@inproceedings{DBLP:conf/smap/AdkeBA22,
  author       = {Vyankatesh Adke and
                  Priti Bakshi and
                  Muniza Askari},
  title        = {Factors Impacting Adoption of Social Media Channels for Customer Service
                  Management: {A} Review},
  booktitle    = {17th International Workshop on Semantic and Social Media Adaptation
                  {\&} Personalization, {SMAP} 2022, Corfu, Greece, November 3-4,
                  2022},
  pages        = {1--5},
  publisher    = {{IEEE}},
  year         = {2022},
  url          = {https://doi.org/10.1109/SMAP56125.2022.9942218},
  doi          = {10.1109/SMAP56125.2022.9942218},
  timestamp    = {Thu, 17 Nov 2022 16:10:57 +0100},
  biburl       = {https://dblp.org/rec/conf/smap/AdkeBA22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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