BibTeX record conf/siguccs/RichardL03

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@inproceedings{DBLP:conf/siguccs/RichardL03,
  author       = {Robyn C. Richard and
                  Claire C. Lassalle},
  editor       = {Lynnell Lacy and
                  William S. Thieke and
                  Gail Farally{-}Semerad},
  title        = {New name, new image: {PC} help desk steers massive {PR} launch},
  booktitle    = {Proceedings of the 31st Annual {ACM} {SIGUCCS} Conference on User
                  Services 2003, San Antonio, TX, USA, September 21-24, 2003},
  pages        = {148--150},
  publisher    = {{ACM}},
  year         = {2003},
  url          = {https://doi.org/10.1145/947469.947509},
  doi          = {10.1145/947469.947509},
  timestamp    = {Tue, 06 Nov 2018 16:58:10 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/RichardL03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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