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BibTeX record conf/siguccs/Petersen19
@inproceedings{DBLP:conf/siguccs/Petersen19, author = {Kirsten Petersen}, editor = {Bob Haring{-}Smith and Keith "Mac" McIntosh and Becky Lineberry}, title = {It Takes an {IT} Village to Raise a Service Desk}, booktitle = {Proceedings of the 2019 {ACM} {SIGUCCS} Annual Conference, {SIGUCCS} 2019, New Orleans, LA, USA, November 03-06, 2019}, pages = {148--151}, publisher = {{ACM}}, year = {2019}, url = {https://doi.org/10.1145/3347709.3347832}, doi = {10.1145/3347709.3347832}, timestamp = {Tue, 15 Jun 2021 11:31:37 +0200}, biburl = {https://dblp.org/rec/conf/siguccs/Petersen19.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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