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BibTeX record conf/siguccs/MyersF08
@inproceedings{DBLP:conf/siguccs/MyersF08, author = {Jim Myers and Larry French}, editor = {Terris B. Wolff and Parrish Nnambi and Elizabeth Wagnon}, title = {Voice for all: adopting content management in frontline technical support}, booktitle = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User Services 2008, Portland, OR, USA, October 19-22, 2008}, pages = {113--120}, publisher = {{ACM}}, year = {2008}, url = {https://doi.org/10.1145/1449956.1449993}, doi = {10.1145/1449956.1449993}, timestamp = {Tue, 06 Nov 2018 16:58:11 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/MyersF08.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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