BibTeX record conf/siguccs/Li91

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@inproceedings{DBLP:conf/siguccs/Li91,
  author       = {Sandra J. Li},
  editor       = {Russell S. Vaught},
  title        = {Training students on customer service excellence},
  booktitle    = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
                  Services, November 3-6, 1991, Seattle, Washington, {USA}},
  pages        = {191--193},
  publisher    = {{ACM}},
  year         = {1991},
  url          = {https://doi.org/10.1145/122898.122932},
  doi          = {10.1145/122898.122932},
  timestamp    = {Tue, 06 Nov 2018 16:58:11 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Li91.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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