BibTeX record conf/siguccs/HewittB98

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@inproceedings{DBLP:conf/siguccs/HewittB98,
  author       = {Dawn E. Hewitt and
                  Jonathan Bolte},
  editor       = {John E. Bucher},
  title        = {Knowledge Bases: How to Build a Virtual Helpdesk (and why, and how
                  much)},
  booktitle    = {Proceedings of the 26th annual {ACM} {SIGUCCS} conference on User
                  services, Bloomington, Indiana, USA, October 25-28, 1998},
  pages        = {123--124},
  publisher    = {{ACM}},
  year         = {1998},
  url          = {https://doi.org/10.1145/288335.288479},
  doi          = {10.1145/288335.288479},
  timestamp    = {Tue, 06 Nov 2018 16:58:10 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/HewittB98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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