Gregory-Mix98'

BibTeX

@inproceedings{DBLP:conf/siguccs/Gregory-Mix98,
  author    = {Lisa Gregory-Mix},
  title     = {A Student-run Helpdesk at Cornell University - Does it Work?},
  booktitle = {SIGUCCS},
  year      = {1998},
  pages     = {15-19},
  ee        = {http://doi.acm.org/10.1145/288335.288361},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}