BibTeX record conf/siguccs/FritzM15

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@inproceedings{DBLP:conf/siguccs/FritzM15,
  author       = {John Fritz and
                  Andrea Mocko},
  editor       = {Leila M. Shahbender and
                  Kelly Wainwright and
                  Lucas Friedrichsen and
                  Scott J. Saluga},
  title        = {Using FAQs to Help Users Help Themselves},
  booktitle    = {Proceedings of the 2015 {ACM} Annual Conference on SIGUCCS, St. Petersburg,
                  FL, USA, November 9-13, 2015},
  pages        = {39--42},
  publisher    = {{ACM}},
  year         = {2015},
  url          = {https://doi.org/10.1145/2815546.2815560},
  doi          = {10.1145/2815546.2815560},
  timestamp    = {Tue, 06 Nov 2018 16:58:11 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/FritzM15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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