BibTeX
@inproceedings{DBLP:conf/siguccs/CritchfieldMLM99,
author = {Michael Critchfield and
Michael Murray and
Michael Lewis and
Jason Musselman},
title = {A Help Desk Prescription - Curing Ills with a Dose of Remedy},
booktitle = {SIGUCCS},
year = {1999},
pages = {35-38},
ee = {http://doi.acm.org/10.1145/337043.337082},
crossref = {DBLP:conf/siguccs/1999},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
@proceedings{DBLP:conf/siguccs/1999,
title = {Proceedings of the 27th Annual ACM SIGUCCS Conference on
User Services: Mile High Expectations 1999, Denver, Colorado,
USA},
booktitle = {SIGUCCS},
publisher = {ACM},
year = {1999},
isbn = {1-58113-144-5},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
Copyright © 2006-03-14 by Michael Ley (ley@uni-trier.de)