Proceedings of the 32nd Annual ACM SIGUCCS Conference on User Services 2004, Baltimore, MD, USA, October 10-13, 2004

Jennifer S. Whiting Jayne Ashworth Deborah Mateik Proceedings of the 32nd Annual ACM SIGUCCS Conference on User Services 2004, Baltimore, MD, USA, October 10-13, 2004 SIGUCCS ACM 2004 1-58113-869-5 db/conf/siguccs/siguccs2004.html