Proceedings of the 31st Annual ACM SIGUCCS Conference on User Services 2003, San Antonio, TX, USA, September 21-24, 2003

Lynnell Lacy William S. Thieke Gail Farally-Semerad Proceedings of the 31st Annual ACM SIGUCCS Conference on User Services 2003, San Antonio, TX, USA, September 21-24, 2003 SIGUCCS ACM 2003 1-58113-665-X db/conf/siguccs/siguccs2003.html