BibTeX
@inproceedings{DBLP:conf/sigmod/NambiarGBM08,
author = {Ullas Nambiar and
Himanshu Gupta and
Raju Balakrishnan and
Mukesh K. Mohania},
title = {Helping satisfy multiple objectives during a service desk
conversation},
booktitle = {SIGMOD Conference},
year = {2008},
pages = {1147-1158},
ee = {http://doi.acm.org/10.1145/1376616.1376731},
crossref = {DBLP:conf/sigmod/2008},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
@proceedings{DBLP:conf/sigmod/2008,
editor = {Jason Tsong-Li Wang},
title = {Proceedings of the ACM SIGMOD International Conference on
Management of Data, SIGMOD 2008, Vancouver, BC, Canada,
June 10-12, 2008},
booktitle = {SIGMOD Conference},
publisher = {ACM},
year = {2008},
isbn = {978-1-60558-102-6},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
Copyright © 2008-06-10 by Michael Ley (ley@uni-trier.de)