BibTeX record: conf/sigdoc/KeirnanAR02

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@inproceedings{DBLP:conf/sigdoc/KeirnanAR02,
  author    = {Timothy Keirnan and
               Lori Anschuetz and
               Stephanie Rosenbaum},
  title     = {Combining usability research with documentation development for improved
               user support},
  booktitle = {Proceedings of the 20st annual international conference on Documentation,
               {SIGDOC} 2002, Toronto, Ontario, Canada, October 20-23, 2002},
  year      = {2002},
  pages     = {84--89},
  crossref  = {DBLP:conf/sigdoc/2002},
  url       = {http://doi.acm.org/10.1145/584955.584968},
  doi       = {10.1145/584955.584968},
  timestamp = {Fri, 31 Oct 2014 14:48:49 +0100},
  biburl    = {http://dblp.uni-trier.de/rec/bib/conf/sigdoc/KeirnanAR02},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}
@proceedings{DBLP:conf/sigdoc/2002,
  editor    = {Kathy Haramundanis and
               Michael Priestley},
  title     = {Proceedings of the 20st annual international conference on Documentation,
               {SIGDOC} 2002, Toronto, Ontario, Canada, October 20-23, 2002},
  year      = {2002},
  publisher = {{ACM}},
  isbn      = {1-58113-543-2},
  timestamp = {Fri, 31 Oct 2014 14:48:49 +0100},
  biburl    = {http://dblp.uni-trier.de/rec/bib/conf/sigdoc/2002},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}