Understanding the job requirements for collaboration technology support through a hybrid IT-end user job classification model: the case of collaboration engineering and facilitation.

Gwendolyn L. Kolfschoten Fred Niederman Robert O. Briggs Gert-Jan de Vreede Understanding the job requirements for collaboration technology support through a hybrid IT-end user job classification model: the case of collaboration engineering and facilitation. 150-157 2006 conf/sigcpr/2006 CPR http://doi.acm.org/10.1145/1125170.1125211 db/conf/sigcpr/cpr2006.html#KolfschotenNBV06