GalupCDOPPK07'

@inproceedings{DBLP:conf/sigcpr/GalupCDOPPK07,
  author    = {Stuart D. Galup and
               Sue Conger and
               Ronald Dattero and
               Anthony Orr and
               Ron Palmer and
               Jack Probst and
               Paul Kontogiorgis},
  title     = {IT service management: academic programs face the issues
               of globalization},
  booktitle = {CPR},
  year      = {2007},
  pages     = {53-54},
  ee        = {http://doi.acm.org/10.1145/1235000.1235011},
  crossref  = {DBLP:conf/sigcpr/2007},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/sigcpr/2007,
  editor    = {Fred Niederman and
               Mary Sumner and
               Diane Lending and
               Chelley Vician},
  title     = {Proceedings of the 2007 ACM SIGMIS CPR Conference on Computer
               Personnel Research 2007, April 19-21, 2007, St. Louis, Missouri,
               USA},
  booktitle = {CPR},
  publisher = {ACM},
  year      = {2007},
  isbn      = {978-1-59593-641-7},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}