Liang-Jie Zhang Zhixiong Chen Min Luo Jia Zhang Patrick C. K. Hung A Reference Model for Master of Science Program in Services Computing. 72-79 2010 SERVICES http://doi.ieeecomputersociety.org/10.1109/SERVICES.2010.107 conf/services/2010 db/conf/services/services2010.html#ZhangCLZH10