BibTeX record conf/service/Zhan15

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@inproceedings{DBLP:conf/service/Zhan15,
  author       = {Xiaojun Zhan},
  title        = {The Impact Mechanism of Service Employees' Job Satisfaction on Service
                  Quality: The Role of {OCB} and Turnover Intention},
  booktitle    = {International Conference on Service Science, {ICSS} 2015, Weihai,
                  Shandong, China, May 8-9, 2015},
  pages        = {79--82},
  publisher    = {{IEEE} Computer Society},
  year         = {2015},
  url          = {https://doi.org/10.1109/ICSS.2015.18},
  doi          = {10.1109/ICSS.2015.18},
  timestamp    = {Thu, 23 Mar 2023 23:58:33 +0100},
  biburl       = {https://dblp.org/rec/conf/service/Zhan15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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