BibTeX record conf/service/ChenFZ10

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@inproceedings{DBLP:conf/service/ChenFZ10,
  author       = {Yongyu Chen and
                  Xiucheng Fan and
                  Tingting Zhao},
  title        = {The Effects of Unconsciousness and Emotional Labor on Service Quality:
                  {A} Case of Flight Attendants},
  booktitle    = {International Conference on Service Sciences, {ICSS} 2010, Hangzhou,
                  Zhejiang, China, 13-14 May, 2010},
  pages        = {138--142},
  publisher    = {{IEEE} Computer Society},
  year         = {2010},
  url          = {https://doi.org/10.1109/ICSS.2010.83},
  doi          = {10.1109/ICSS.2010.83},
  timestamp    = {Thu, 23 Mar 2023 23:58:33 +0100},
  biburl       = {https://dblp.org/rec/conf/service/ChenFZ10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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