<?xml version="1.0"?>
<dblp>
<inproceedings key="conf/semweb/MagroG08" mdate="2008-12-08">
<author>Diego Magro</author>
<author>Anna Goy</author>
<title>The business knowledge for customer relationship management: an ontological perspective.</title>
<pages>4</pages>
<year>2008</year>
<booktitle>OBI</booktitle>
<ee>http://doi.acm.org/10.1145/1452567.1452571</ee>
<crossref>conf/semweb/2008obi</crossref>
<url>db/conf/semweb/obi2008.html#MagroG08</url>
</inproceedings>
</dblp>
