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Zavisa Bjelogrlic Dirk-Willem van Gulik Alberto Reggiori Making Business Sense of the Semantic Web. 818-833 http://dx.doi.org/10.1007/978-3-540-39718-2_52 2003 conf/semweb/2003 International Semantic Web Conference db/conf/semweb/iswc2003.html#BjelogrlicGR03