BibTeX record conf/seke/RenCAL19

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@inproceedings{DBLP:conf/seke/RenCAL19,
  author       = {Ranci Ren and
                  John W. Castro and
                  Silvia Teresita Acu{\~{n}}a and
                  Juan de Lara},
  editor       = {Angelo Perkusich},
  title        = {Usability of Chatbots: {A} Systematic Mapping Study},
  booktitle    = {The 31st International Conference on Software Engineering and Knowledge
                  Engineering, {SEKE} 2019, Hotel Tivoli, Lisbon, Portugal, July 10-12,
                  2019},
  pages        = {479--617},
  publisher    = {{KSI} Research Inc. and Knowledge Systems Institute Graduate School},
  year         = {2019},
  url          = {https://doi.org/10.18293/SEKE2019-029},
  doi          = {10.18293/SEKE2019-029},
  timestamp    = {Wed, 03 Feb 2021 08:31:42 +0100},
  biburl       = {https://dblp.org/rec/conf/seke/RenCAL19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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