BibTeX record conf/saicsit/LeonardS10

• > Home > conf/saicsit/LeonardS10

@inproceedings{DBLP:conf/saicsit/LeonardS10,
  author       = {Awie Leonard and
                  Ian Strydom},
  editor       = {Paula Kotz{\'{e}} and
                  Alta van der Merwe and
                  Aurona Gerber},
  title        = {The management of service desk role players: a South African perspective},
  booktitle    = {Proceedings of the 2010 Annual Conference of the South African Institute
                  of Computer Scientists and Information Technologists, {SAICSIT} 2010,
                  Bela Bela, South Africa, October 11-13, 2010},
  series       = {{ACM} International Conference Proceeding Series},
  pages        = {381--385},
  publisher    = {{ACM}},
  year         = {2010},
  url          = {https://doi.org/10.1145/1899503.1899549},
  doi          = {10.1145/1899503.1899549},
  timestamp    = {Tue, 06 Nov 2018 16:57:13 +0100},
  biburl       = {https://dblp.org/rec/conf/saicsit/LeonardS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}