DBLP Record 'conf/refsq/RegevHGW09'

BibTeX

@inproceedings{DBLP:conf/refsq/RegevHGW09,
  author    = {Gil Regev and
               Olivier Hayard and
               Donald C. Gause and
               Alain Wegmann},
  title     = {Toward a Service Management Quality Model},
  booktitle = {REFSQ},
  year      = {2009},
  pages     = {16-21},
  ee        = {http://dx.doi.org/10.1007/978-3-642-02050-6_2},
  crossref  = {DBLP:conf/refsq/2009},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/refsq/2009,
  editor    = {Martin Glinz and
               Patrick Heymans},
  title     = {Requirements Engineering: Foundation for Software Quality,
               15th International Working Conference, REFSQ 2009, Amsterdam,
               The Netherlands, June 8-9, 2009, Proceedings},
  booktitle = {REFSQ},
  publisher = {Springer},
  series    = {Lecture Notes in Computer Science},
  volume    = {5512},
  year      = {2009},
  isbn      = {978-3-642-02049-0},
  ee        = {http://dx.doi.org/10.1007/978-3-642-02050-6},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}