BibTeX record conf/refmod/DangelmaierEGH04

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@inproceedings{DBLP:conf/refmod/DangelmaierEGH04,
  author       = {Wilhelm Dangelmaier and
                  Andreas Emmrich and
                  Tobias Gajewski and
                  Jens Heidenreich},
  editor       = {J{\"{o}}rg Becker and
                  Patrick Delfmann},
  title        = {Ein Referenzmodell zur Beschreibung der Gesch{\"{a}}ftsprozesse
                  von After-Sales-Dienstleistungen},
  booktitle    = {Referenzmodellierung - Grundlagen, Techniken und dom{\"{a}}nenbezogene
                  Anwendung [RefMod-Tagung 2004]},
  pages        = {73--97},
  publisher    = {Physika Verlag},
  year         = {2004},
  timestamp    = {Thu, 22 Feb 2018 16:52:21 +0100},
  biburl       = {https://dblp.org/rec/conf/refmod/DangelmaierEGH04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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