BibTeX record: conf/rcis/PignatelliML10

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@inproceedings{DBLP:conf/rcis/PignatelliML10,
  author    = {Giovanni Pignatelli and
               Gianmario Motta and
               Antonella Longo},
  title     = {Research issues in designing Services for Quality.},
  booktitle = {Proceedings of the Fourth {IEEE} International Conference on Research
               Challenges in Information Science, {RCIS} 2010, Nice, France, May
               19-21, 2010},
  year      = {2010},
  pages     = {391--398},
  crossref  = {DBLP:conf/rcis/2010},
  url       = {http://dx.doi.org/10.1109/RCIS.2010.5507399},
  doi       = {10.1109/RCIS.2010.5507399},
  timestamp = {Wed, 03 Sep 2014 06:54:01 +0200},
  biburl    = {http://dblp.uni-trier.de/rec/bib/conf/rcis/PignatelliML10},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}
@proceedings{DBLP:conf/rcis/2010,
  editor    = {Pericles Loucopoulos and
               {Jean-Louis} Cavarero},
  title     = {Proceedings of the Fourth {IEEE} International Conference on Research
               Challenges in Information Science, {RCIS} 2010, Nice, France, May
               19-21, 2010},
  year      = {2010},
  publisher = {{IEEE}},
  timestamp = {Wed, 03 Sep 2014 06:54:01 +0200},
  biburl    = {http://dblp.uni-trier.de/rec/bib/conf/rcis/2010},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}