BibTeX record conf/quatic/AbreuPFC10

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@inproceedings{DBLP:conf/quatic/AbreuPFC10,
  author    = {Fernando Brito e Abreu and
               Raquel de Bragan{\c{c}}a V. da Porci{\'{u}}ncula and
               Jorge Manuel Freitas and
               Jos{\'{e}} Carlos Costa},
  title     = {Definition and Validation of Metrics for {ITSM} Process Models},
  booktitle = {Quality of Information and Communications Technology, 7th International
               Conference on the Quality of Information and Communications Technology,
               {QUATIC} 2010, Porto, Portugal, 29 September - 2 October, 2010, Proceedings},
  pages     = {79--88},
  year      = {2010},
  crossref  = {DBLP:conf/quatic/2010},
  url       = {https://doi.org/10.1109/QUATIC.2010.13},
  doi       = {10.1109/QUATIC.2010.13},
  timestamp = {Mon, 05 Jun 2017 12:41:56 +0200},
  biburl    = {https://dblp.org/rec/bib/conf/quatic/AbreuPFC10},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/quatic/2010,
  editor    = {Fernando Brito e Abreu and
               Jo{\~{a}}o Pascoal Faria and
               Ricardo Jorge Machado},
  title     = {Quality of Information and Communications Technology, 7th International
               Conference on the Quality of Information and Communications Technology,
               {QUATIC} 2010, Porto, Portugal, 29 September - 2 October, 2010, Proceedings},
  publisher = {{IEEE} Computer Society},
  year      = {2010},
  url       = {http://ieeexplore.ieee.org/xpl/mostRecentIssue.jsp?punumber=5654673},
  isbn      = {978-0-7695-4241-6},
  timestamp = {Fri, 23 Dec 2016 13:22:01 +0100},
  biburl    = {https://dblp.org/rec/bib/conf/quatic/2010},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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