Girish Seshagiri S. Priya Walking the Talk Building Quality into the Software Quality Management Tool. 67- 2003 conf/qsic/2003 QSIC http://csdl.computer.org/comp/proceedings/qsic/2003/2015/00/20150067abs.htm db/conf/qsic/qsic2003.html#SeshagiriP03