Eltjo R. Poort Agung Pramono Michiel Perdeck Viktor Clerc Hans van Vliet Successful Architectural Knowledge Sharing: Beware of Emotions. 130-145 2009 QoSA http://dx.doi.org/10.1007/978-3-642-02351-4_9 conf/qosa/2009 db/conf/qosa/qosa2009.html#PoortPPCV09