Michael Smirnov Ernst W. Biersack Chris Blondia Olivier Bonaventure Olga Casals Gunnar Karlsson George Pavlou Bruno Quoitin James Roberts Ioannis Stavrakakis Burkhard Stiller Panos Trimintzios Piet Van Mieghem Quality of Future Internet Services, COST Action 263 Final Report QofIS Final Report Lecture Notes in Computer Science 2856 Springer 2003 3-540-20193-9 db/conf/qofis/final2003.html