Alexander Felfernig Bartosz Gula Gerhard Leitner Marco Maier Rudolf Melcher Erich Teppan Persuasion in Knowledge-Based Recommendation. 71-82 2008 PERSUASIVE http://dx.doi.org/10.1007/978-3-540-68504-3_7 conf/persuasive/2008 db/conf/persuasive/persuasive2008.html#FelfernigGLMMT08