BibTeX record conf/pacis/ChinDU03

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@inproceedings{DBLP:conf/pacis/ChinDU03,
  author       = {Carolyn Ye{-}Phern Chin and
                  Melissa Ding and
                  Chandana R. Unnithan},
  title        = {Organisational Transformation through {CRM} Implementation: a descriptive
                  case study},
  booktitle    = {The Seventh Pacific Asia Conference on Information Systems, {PACIS}
                  2003, Adelaide, Australia, July 10-13, 2003},
  pages        = {30},
  publisher    = {AISeL},
  year         = {2003},
  url          = {http://aisel.aisnet.org/pacis2003/30},
  timestamp    = {Thu, 23 May 2013 15:19:58 +0200},
  biburl       = {https://dblp.org/rec/conf/pacis/ChinDU03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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