![](https://dblp.uni-trier.de/img/logo.ua.320x120.png)
![](https://dblp.uni-trier.de/img/dropdown.dark.16x16.png)
![](https://dblp.uni-trier.de/img/peace.dark.16x16.png)
Остановите войну!
for scientists:
![search dblp search dblp](https://dblp.uni-trier.de/img/search.dark.16x16.png)
![search dblp](https://dblp.uni-trier.de/img/search.dark.16x16.png)
default search action
BibTeX record conf/pacis/ChenOW15
@inproceedings{DBLP:conf/pacis/ChenOW15, author = {Renee Rui Chen and Carol Xiaojuan Ou and Wei Wang}, editor = {Atreyi Kankanhalli and Andrew Burton{-}Jones and Thompson S. H. Teo}, title = {Moving Beyond the Direct Impact of Using {CRM} Systems on Frontline Employees' Service Performance: The Mediating Role of Adaptive Behavior}, booktitle = {19th Pacific Asia Conference on Information Systems, {PACIS} 2015, Singapore, July 5-9, 2015}, pages = {165}, year = {2015}, url = {http://aisel.aisnet.org/pacis2015/165}, timestamp = {Sat, 25 Jul 2020 17:15:11 +0200}, biburl = {https://dblp.org/rec/conf/pacis/ChenOW15.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
![](https://dblp.uni-trier.de/img/cog.dark.24x24.png)
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.