BibTeX record conf/pacis/BoonCC05

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@inproceedings{DBLP:conf/pacis/BoonCC05,
  author       = {Olaf Boon and
                  Brian J. Corbitt and
                  Darryl Coulthard},
  title        = {A Customer Relationship Management Case Study: Critical Success Factors
                  in Action},
  booktitle    = {Pacific Asia Conference on Information Systems, {PACIS} 2005, Bangkok,
                  Thailand, July 7-10, 2005},
  pages        = {68},
  publisher    = {AISeL},
  year         = {2005},
  url          = {http://aisel.aisnet.org/pacis2005/68},
  timestamp    = {Thu, 01 Mar 2012 20:08:42 +0100},
  biburl       = {https://dblp.org/rec/conf/pacis/BoonCC05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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