John Novatnack Jana Koehler Using Patterns in the Design of Inter-organizational Systems - An Experience Report. 444-455 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=3292&spage=444 2004 conf/otm/2004 OTM Workshops db/conf/otm/otm2004.html#NovatnackK04