Jan Mendling Gustaf Neumann Wil M. P. van der Aalst Understanding the Occurrence of Errors in Process Models Based on Metrics. 113-130 2007 conf/otm/2007-1 OTM Conferences (1) http://dx.doi.org/10.1007/978-3-540-76848-7_9 db/conf/otm/otm2007-1.html#MendlingNA07